📘 Nous Guide

📞 How to enable Nous bot on WhatsApp Business?

• Nous bot on WhatsApp Business is currently deploy via Twilio Messaging for WhatsApp
• The following credential information are required to enable Nous bot on a WhatsApp Business approved number
• Twilio Account SID
• Twilio Auth Token
• Twilio WhatsApp Number
• Meta Business Verification

• Retrieve the above credentials from your Twilio Console

• Locate Twilio Account SID from Twilio Console

• Locate Twilio Auth Token from Twilio Console

• Locate Twilio WhatsApp Number from Twilio Console > Messaging > Senders > WhatsApp Senders

• Configure Nous bot webhook endpoint on Twilio Console
• How would you like to configure this sender?
• Choose Use webhooks option

• Webhook URL for incoming messages
• https://<Nous Bot Name>-company.nous.mesolitica.com/webhooks/twilio/webhook
• Example:
• Mesolitica’s Nous Bot Name is mesolitica
• Mesolitica’s Webhook URL on Twilio is https://mesolitica-company.nous.mesolitica.com/webhooks/twilio/webhook

• Webhook method for incoming messages URL
• Choose HTTP Post option

• On Channel screen, update credentials in WhatsApp (Twilio) section and click Save icon
• Twilio Account SID
• Twilio Auth Token
• Twilio WhatsApp Number (without +60)

• Reset Nous channels by retraining Nous Engine
• To train Nous Engine follow this guide here

Mesolitica v2.1